How can I help support my mum in her workplace?
My mum is a registered nurse working in a resthome. When she goes to work (usually at night) there is typically only one or two other RN's in the place. It's large and sprawling, and at night the nurses are spread thin, so the bulk of staff are made up by caregivers. They're all Filippino/Malaysian and band together, speaking their language to one another, effectively excluding nurses and patients from any conversation. Now, my mum is placed in charge of the home at night, and as such is often at loggerheads with the caregivers when they get cheeky, trying to get things done their way instead of the prescribed way. They've taken this to the point where they set off fire alarms deliberately just so they can get breaks more often, vandalised mum's car by scraping off the logo, and being snarky and rude. I know there's nothing I can do directly because I don't have the facts. Any direct complaint made by me may place my mother's job in jeopardy. But it's just so horrible to sit with her after she comes home and hear that she ate dinner alone in a side room because the canteen was full of caregivers who would be rude to her if she tried to sit with them. I really want to do something, but I don't know what. Could someone please give me some sensible advice? I'd really appreciate it.
Family - 3 Answers
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1 :
there's nothing you can do. these people talk in their own language when they should respect they are not in their own country and speak English. ignorant people
2 :
Honey I don't know what age you are, but you sound like a lovely caring young daughter to your Mum. I tell you what I would do if I were you, not telling your Mum I would go off and see the Matron of that place and tell them how it is for your Mother when she gets home. These caregivers should be forced not to speak their native language, they are grouping up and going against your mother who is in charge as you say, as they think there is safety in numbers, which means them all against one person your Mum. If your Mum won't stand up for herself or more so complain about them, then perhaps coming from you to the matron the rest home will pay attention to what is going on. I would also try encouraging your mother to take up work at another place if I were you. I think the reason this rest home employs so many people from Malaysia etc is that they work for less than the average pay over here anyway - so that don't say much for the owners of that rest home does it. Good Luck anyway, I think your mother is best out of there, and working somewhere else where her skills talent and kindness will be appreciated. God bless you both.
3 :
It sounds like you are a very caring person. I know that you want to help your mother, but unfortunately, there is nothing you can do. The only person who can change this situation is your mother. Now, I feel sorry for your mother because I know how awful it is to have a stressful job. But she should be careful not to stress YOU out. It is OK to complain once in a while about things. But it is not OK to complain all the time about the same thing, without doing anything to help yourself. What I'm saying is, to me, it sounds like your mother needs to either DO something about this situation or stop complaining. Because right now, she is making herself miserable and she is making you worried, and things at work are not improving. So here is what I think you need to do. Tell your mother that you understand why is is stressed. But she stressing you out and she is making herself miserable. It is time to do something about this situation. Tell her that she either needs to start looking for another job or say something to her supervisor. She should certainly report her suspicions about the fire alarms. The other thing she needs to do is start using her authority to control the staff. Now, it could be that the resthome bosses won't do anything about this situation. If they don't, your mother needs to find another job. This situation is obviously making everyone in your home unhappy, and it can't go on. Good luck.
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